CV of Senior management / Finance, banque, bourse, settlement, clearing, investment funds , looking for a job of senior management, leadership, projet, / banques.enligne-ch.com

Current industry: Services financiers

Size of the company: More than 1,000 employees

Current position: Senior management

Number of years spent at this position: 6-10 years

Number of persons you managed: 21-50 persons

Annual salary: 120000.00 EUR

Total working experience: more than 15 years

Availability: 3-months notice

Positions: finance, banque, bourse, settlement, clearing, investment funds, ,

Industry: finance, banque, clearing, commission europeenne,, ,

Desired type of contract: open-ended contract, Agent's contract

Desired working time: Full-time

Minimum annual salary desired: 140000.00 / 0.00 EUR

Highest educational level completed: number of years studied and completed with a diploma after highschool : +6

Last diploma : Master en management multiculturel

Current educational level : +6

Other training courses :

Geographical mobility: Country : Belgium, Canada, United Arab Emirates, France, Hong Kong, Switzerland

Known Tools / Software/ Methods oracle, salesforce, windows, cognos

HGV, LGV, special vehicles licences voiture

Languages French : Native
English : Advanced

Mrs Ba... C...

....

1050 Bruxelles
Belgium

Euroclear
Bank and Euroclear SA/NV, Brussels





Business
network management – Banking and network division – Director
Since Nov 2014

Leading
21 senior persons located in Belgium and UK

• Steering
  the funds network managers aiming to create, develop and maintain
  partnerships and contractual relationships with funds' providers
  (transfer agents and asset managers) to ensure operational
  excellence and that Euroclear is recognised as a relevant, value
  added and trusted partner in the funds industry;
  
  
• Developing
  market intelligence and leading the team to become market experts
  through industry proximity, including representing Euroclear in
  different market bodies;
  
  
• Shaping
  Euroclear and the funds industry responses towards new regulations,
  risk and clients' needs striving towards new standards in service
  quality, cost effectiveness and risk control and exploring new
  services (due diligence, benchmarking reports and data selling,
  etc);
  
  
• Leading
  the department through a network evolution program aiming at growing
  people in their personal development, ensuring a high level of
  maturity from a CI view point.
  
  
• Managing
  invoices controls and pricing negotiations from a network of
  strategic providers (circa 350 MM Eur/year.)
  
  

Client
Data Mgt & business transformation – Commercial division –
Director June
2010 – Nov 2014

Leading
45 persons located in Belgium, France and UK

• Steering
  the client data management teams of EB, ESES and EUI, aiming at zero
  operational anomaly in the set up of the clients’ data and a good
  contract management framework
  
  
• Leading
  the vision to reduce the overall usage of papers (by the clients or
  by Euroclear) offering an variety of means to the clients (e-forms,
  editable PDF, estatements, etc) and actively contributing to ease of
  doing business (usage of emails, new types of signatories lists,
  reviewed admission process, etc)
  
  
• Ensure
  all processes remained in line with evolving obligations (e.g; AML
  obligations, new SFAct, CPSS IOSCO principles, T2S, etc)
  
  
• Responsible
  for the ROI team and the client billing query desk for EB and ESES
  
  
• Responsible
  for divisional transversal initiatives such as CI, the divisional
  budget, the training strategy, Insight, pc coordination, Salesforce
  ownership, crisis management, LAM coordination for commercial, etc
  
  

Account
Management – Commercial division – Director
June 2007 – Dec 2010
Leading
35 senior persons located in Belgium, France, Netherlands and
Germany

• Participated
  to set up of a department of account managers including recruitment
  of senior profiles, daily organisation of tasks, definition of roles
  and responsibilities, positioning within the company, KPI creation,
  process maps implementation, definition of strategy over 2 years,
  plan, etc
  
  
• Lead
  the Lean review and implementation of our department with McKinsey
  
  
• Participation
  to clients visits (relationship type of visit with account review
  and analysis of clients’ activity with proposal of improvements)
  
  
• Owner
  of the EB contact centre infrastructure and written queries
  infrastructure (Genesys and Siebel)
  
  
• Responsible
  to oversee the migration process of any new client or additional
  business of existing clients for FundSettle and the CORE (client
  testing, account structure, client training, etc) and of the Request
  for Proposals review.
  
  

New
Issues, Corporate actions, Dividends & Projects – Investment
funds department
Jan 2006 – June 2007
Leading
55 persons

• Analysis
  of operational issues and development of solutions targeting
  increased quality and productivity
  
  
• Elaboration
  of quality measures and risk indicators
  
  
• Participation
  in the business requirements and implementation of new applications
  
  
  
• Establishment
  of strategic direction and objectives for the department
  
  
• External
  and internal escalation reference
  
  
• Maintenance
  of an efficient communication process with team leaders and
  department heads
  
  
• People
  management role including recruitment plan, headcount strategic map,
  appraisals, etc.
  
  
  

Client
services and Dealing desk – Investment funds department
- Manager March
2004 – Dec 2005
Leading
16 persons

• Relationship
  management ensuring clients’ satisfaction through timeliness
  answer to queries, pro-active trainings and visits, analysis of
  clients’ activity, telephone service level monitoring and
  implementation of qualitative customized measures
  
  
• Dealing
  desk responsible ensuring all orders are placed accurately and on
  time (hedge funds)
  
  
• People
  management including plannification of the work, identification of
  headcount drivers and plans, leadership and coaching, development
  and implementation of procedures
  
  
• Risk
  management keeping the right balance between clients’
  expectations, management directions and technical constraints
  including control tasks and business continuity measures.
  Identification of potential risks and implementation of controls
  aimed at reducing those
  
  

Corporate
actions – Equities department – Associate Manager
Feb 2002 – Feb 2004
Leading
12 persons

• Responsible
  for overseeing the correct processing of all types of corporate
  actions on European and Asian Equities
  
  
• People
  management including plannification of the work, identification of
  headcount drivers, leadership and coaching, development and
  implementation of procedures and training
  
  
• Risk
  management mainly through productivity initiatives aiming at
  increasing the straight through processing of information
  collection, instructions processing and proceeds distribution
  
  

Corporate
actions – Equities department - Analyst
Sept 1999 – Jan 2002
Team
member

• Responsible
  to process accurately and in a timely manner all types of corporate
  actions
  
  
  
• Responsible
  to maintain the relationship with the network of custodians
  
  
  
• Responsible
  to define requirements, testing and training for a tool to achieve a
  ‘paperless office‘
  
  

Mrs Ba... C...

....

1050 Bruxelles
Belgium

Leader in financial services

15
years experience in operational, commercial and network functions
within the settlement and funds industry. Strong client facing
acumen, strategic thinking, thinking ahead/projecting forward,
agility, all-round flexibility, able to develop long term
relationships based on dedication, trust and credibility. Catalyst of
continuous improvement with the ability to adapt to changing working
environment with proven capacity to lead and motivate teams and drive
process improvement.

Mrs Ba... C